Sales Operations Specialist

Who are we?
Robovision, is a leading AI Platform. With an award-winning platform operating in over 40 countries, we are globally recognized as an AI-vision leader. We have enabled groundbreaking innovations in healthcare, agriculture, retail and manufacturing.

Our AI platform empowers users to intuitively adapt vision intelligence within smart solutions, facilitating seamless creation, deployment, and maintenance of Vision AI at scale. Our low-code platform enables data scientists to focus on innovation, while their operational coworkers can take ownership and continuously improve AI solutions.

Our sector-agnostic platform serves millions of daily predictions, contributing to both bottom-line impact and significant social goals. We work with hundreds of partners for co-creation, implementation, and technology, ranging from ISO Group to Nvidia.

Headquartered in Ghent, Belgium, we are expanding internationally through satellite offices. Our people are ambitious, take ownership, and celebrate shared success, fostering an environment of ambition, respect, and personal development.

Your role

We are looking for an hyper-organized, proactive, and energetic Sales Operations to be the strategic right-hand to our Chief Revenue Officer (CRO). You won't just be running reports; you'll be the architect of our sales engine's efficiency and partner enablement organization, the guardian of our data integrity, and the central nervous system connecting our entire Go-To-Market (GTM) team. 

Your Mission, Should You Choose to Accept It

You will be the operational heartbeat of our sales team. Your mission is to create a seamless, data-driven environment where our sales reps can thrive, our leadership can make sharp decisions, and our GTM strategy is executed flawlessly.

Profile

• Mainly operating from HQ office in Ghent.

• Proficiency in Dutch and English. French and German are a plus.

• Bachelor’s degree in Business, Marketing, or a related field preferred.

• Strong experience in sales operations, inside sales operations.

• Proficiency in CRM systems (Hubspot) and Google apps.

• Prior experience with partner management or channel coordination is a plus.

Key Responsibilities:

Sales & Data Operations

• Act as the primary steward for the sales team's use of Hubspot, championing best practices and monitoring data quality.

• Coordinate all sales order processing and maintain accurate records of sales transactions.

• Follow-up on sales to ensure timely preparation of monthly forecasts through accurate data in the CRM system.

• Identify and suggest process improvements to optimize sales and partner operations.

Sales Enablement and Cross-Functional Support

• Collaborate with marketing and customer service on joint partner initiatives.

• Prepare and distribute sales- and partnership-related documents (agreements, status reports, etc.).

• Support the sales team with logistics, scheduling, and other supporting activities.

Marketing Alignment

• Marketing collaboration to manage the entire lead lifecycle, from initial qualification and routing to final close. 

• GTM Reporting & KPI Management: single, trusted, data-driven view of GTM performance for the entire organization.

• GTM Process & Automation Improvement: connect marketing campaigns to sales execution. 

Partner Operations & Management

• Manage onboarding and ongoing support for partners, including NDAs, contracting, and organizing training sessions.

• Liaise between the sales team and partners to ensure effective information flow and operational alignment.

• Track, analyze, and report on partnership performance and contribute insights for business reviews.

• Respond to partner inquiries via phone, email, and CRM, and resolve issues.

What do we offer?

• A front seat in a dynamic entrepreneurial environment with ample opportunities for fast personal growth in different areas.

• A competitive salary & benefits tailored to your personal needs, including the option to lease a car.

• The comfort of hybrid working (partly remote, partly in the office).

• A young and open company culture where we focus on communication, partnership and team building activities.

• The exciting opportunity to join us and scale our organization.

Your Life @ Robovision

What matters to you when you are looking for your next career challenge?

Maybe you want to get involved in work that really has an impact on the way humans and machines are collaborating? What about somewhere where you are challenged by intelligent minds and can truly discover your passion? Are you looking for a culture of openness, collaboration and trust, where everyone has a voice? If so, then Robovision could be your next career step. Join us and see how your contributions are enabling things you never thought possible.