Onboarding your team
We get your team up to speed with Indurion Suite, covering installation and configuration alongside day-to-day operation.
Robovision services
Services that support every deployment
Robovision helps OEMs embed Indurion Suite across the machines they ship and supports manufacturers in scaling it across their operations. All without disrupting what’s already in production.
What we offer
Deploy Indurion Suite successfully and keep it running in production.
Our services bring the expertise you need throughout implementation. We work with your teams, helping them build the knowledge to manage Indurion Suite internally as you scale.
Whether embedding Indurion Suite across the machines you ship or scaling it across your own operations, our services adapt to your needs without disrupting what’s already in production.
Support that scales with every deployment
Advanced learning
Build on your onboarding training with a tailored session focused on the topics most relevant to your team. Training can range from SDK training and dashboarding to camera connections, vision fundamentals, reporting, and inference-to-action integrations.
Feasibility and solution design
Through remote sessions and an on-site workshop, a Robovision solution architect and engineering lead define how Indurion Suite fits your operation. You gain a deployment topology, validated pipeline, defined recipe lifecycle, and a trained internal champion to support adoption.
Integration readiness audit
An on-site assessment evaluates the conditions your inspection depends on: camera setup, product presentation, cabling, HMI integration, etc. You receive a site report and BoM covering optics, lighting specifications, mechanical mounting requirements, and blocking conditions to resolve before commissioning.
Recipe or model development
We guide your first recipe or model from setup to validated results, creating a strong foundation for the variations that follow. The hands-on program covers data capture, training, review, and the complete process built around your specific product.
Basic support
Standard support for your Indurion Suite environment covers license management and troubleshooting alongside upgrades, migrations, and feature requests. Support requests can be raised by email or phone during CET business hours.
SLA-defined support
Defining an SLA starts with what's critical to your application and the output to guarantee, including the impact if it isn’t met. Response times and escalation build on basic support, with predictive maintenance for OEMs looking to develop recurring revenue.
SLA-value assurance
When production quality cannot be compromised, reliable output is essential. From building a solid business case and calculating ROI to tracking ongoing performance, clearly defined SLAs ensure total expectation management and business continuity
Support built for your operation
Select your role and see how our services fit your operation.
Services that support your vision AI from design to ongoing operation.
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Training and enablement
Your engineering and service teams learn to install and configure Indurion Suite, then operate it across the machines you build. Optional follow-up sessions are available once real-world questions arise.
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Solution design
A Robovision solution architect defines how Indurion Suite fits within your machine portfolio before you commit to a design. You receive a deployment topology and validated pipeline to build against.
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Site assessment
Before a machine goes into commissioning, its physical operating conditions are assessed on site. Potential blockers are identified and addressed ahead of installation.
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Model development
Your first recipe or model becomes the foundation for future part variants, with Robovision guiding your team through development from initial data capture to training and review.
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Algorithm integration
Already have a model or proprietary architecture that works for your application? We integrate it into the same workflow your operators use for other recipes, while preserving what already works.
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Support and SLAs
Every machine you ship comes with standard support. For critical applications, an additional SLA can be defined, securing your machine’s output against agreed benchmarks.
Services tailored to your business from initial planning through commissioning.
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01
Training and enablement
Robovision trains your team to configure and operate Indurion Suite in production, with follow-up sessions available as real-world questions arise. Your team builds the knowledge to manage the system day to day.
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02
Solution design
A Robovision solution architect defines how Indurion Suite fits your production environment before resources are committed. You receive a deployment topology and validated pipeline built around your operations and product mix.
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03
Site assessment
The physical conditions your production environment depends on are assessed on site before commissioning begins. Potential blockers are identified early, helping avoid unnecessary disruption during installation.
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04
Model development
Your first production recipe becomes the foundation for future variants, with Robovision guiding your team through capture, development, training, and review. Your team learns the method using a model designed for real production beyond a pilot.
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Algorithm integration
If your data science team already has a model that works for your application, it can be integrated into the same governed workflow as your other recipes. Existing intelligence becomes part of your Indurion Suite environment.
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Support and SLAs
Every deployment includes standard support. For critical applications, an additional SLA can be agreed against defined performance and support requirements, providing greater protection against operational risk.
The industry is shifting from a pure CAPEX mindset to a lifecycle mindset. Ongoing optimization and support are now essential to keep systems performing over their full lifetime.
Teun Keusters
Product Manager, QING Food Automation
FAQs
Find answers to common questions about how Robovision Services supports vision AI in production. Still need help? Please contact our team.
Services are available individually. There's no mandatory bundle, so you choose what fits your project and add more as and when needed.
You receive a clear verdict based on the evidence: feasible as specified or feasible with identified changes. Where achievable conditions cannot support the use case, you have the evidence to make a decision before committing further.
No. Your process experts and engineers go through onboarding and operate the system directly. Where data scientists are typically involved in model or recipe building, they can instead focus on higher-value work instead of routine retraining.
No. Custom model integration brings your existing model or algorithm into Indurion Suite, regardless of the framework or architecture it was built in. Your operators use the same governed workflow while your data scientists retain their existing setup.
A feasibility check typically takes a few weeks. Once the solution is scoped, the first governed use case can go live within weeks. Exact timelines depend on site access and the level of model development required.
Basic support covers license management and troubleshooting alongside upgrades, migrations, and feature requests. For more critical applications, our SLA-defined support can be added with response times and coverage tailored to your deployment.
Explore the Indurion Suite
Enter new markets under your own brand, keep 100% of your IP.
Vision intelligence in production
Checking food trays for residue
A Netherlands-based vision inspection system integrator integrated Indurion Suite into its own technology, accelerating time to market while increasing flexibility to meet end-customer needs and support new business cases.
Detecting foreign objects in fresh harvests
A Dutch system integrator uses Indurion Suite to detect foreign objects in freshly harvested leeks, supporting food safety through high-precision inspection.
Peach Quality Sorting Across a Multi-Site Fruit Processing Group
Twelve agents across three sites, processing 500.000 peaches per hour, each line is inspecting for kernel fragments, crushed fruit and bruising, at a level of consistency no shift-based manual team could hold
Find out what your vision AI deployment needs to succeed.
Tell us about your operation and what you want to achieve. We’ll assess the services and support needed to get Indurion Suite into production and keep it running successfully.