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Privacy Policy

This Privacy Statement describes how Robovision BV, with registered offices at Foreestelaan 88, 9000 Ghent, Belgium, company number 0899613236—hereafter referred to as “Robovision”, “we”, or “us”—processes your personal data.
Personal data is information that relates to an identified or identifiable natural person.

As a controller, we endeavor to process your personal data in compliance with the European Regulation (EU) 2016/679, otherwise known as the General Data Protection Regulation (GDPR).

GDPR was adopted into Belgian federal legislation by the Law of 30 July 2018.

Robovision reports to the Belgian Data Protection Authority (DPA).

Personal Data

Direct Marketing

For this purpose, we process the following personal data:

  • Identification and contact details: surname, first name, address and telephone number;
  • Personal characteristics: language, etc;
  • Data related to occupation and career.

The personal data may be supplemented with information obtained from third-party sources eg from social networks such as LinkedIn.

If you are a client of Robovision, the legal basis is our legitimate interest (in particular freedom of entrepreneurship). If you are not a client of Robovision, the legal basis is your consent.

Unless a legal retention period applies, the data shall be retained for a period of 3 years after the last meaningful contact between us and you.

The initial period may be prolonged subject to your consent.

Customer Management

We process the following personal data in the context of our customer management activities:

  • Identification and contact details: surname, first name, address, telephone number;
  • Financial data eg data relating to payment;
  • Personal characteristics such as language;
  • Data relating to occupation and career.
  • The personal data may be supplemented with information obtained from third-party sources eg from social networks, such as LinkedIn, the Banque-carrefour des entreprises database, etc.

The legal basis is a contractual necessity and for some personal data, our legal obligation.

Personal data described above must be provided to enable the performance of the contract. If you do not provide this personal data, the contract may not be performed.

Unless a legal retention period applies, data shall be retained for a period of 10 years after the end of the contractual relationship.

Supplier Management

We process the following personal data in the context of our customer management activities:

  • Identification and contact details: surname, first name, address, telephone number;
  • Financial data eg data relating to payment;
  • Personal characteristics ie language;
  • Data relating to occupation and career;
  • The personal data may be supplemented with information obtained from third-party sources eg from social networks, such as LinkedIn, the Banque-carrefour des enterprises database, etc.

The legal basis is a contractual necessity and for some personal data, our legal obligation.

Personal data described above must be provided to enable the performance of the contract. If you do not provide this personal data, the contract may not be performed.

Unless a legal retention period applies, data shall be retained for a period of 10 years after the end of the contractual relationship.

Legal Obligations

In the context of our legal obligations eg accounting and tax obligations, we process the following data:

  • Identification and contact details eg first name, surname, address, telephone number, etc.;
  • Financial data eg payment data.

The legal basis is our legal obligation.

The data shall be retained for the duration of the legal retention period.

Statistical Purposes

We process personal data in the context of the creation of statistical models.  For each of these processing activities, a specific privacy statement shall apply.

Recipients of Your Personal Data

We might share your personal data with other recipients, such as:

  • Processors who provide us with services;
  • National and European public authorities;
  • Financial institutions, insurance companies and payment service providers;
  • Our professional and legal advisers.

Your personal data may be transferred to countries outside the European Economic Area (EEA)*. If the legislation of those countries does not offer adequate protection, Robovision will ensure the adequate protection of your personal data by means of other mechanisms permitted under GDPR.

For the United States of America, Robovision relies on the EU-US and Swiss-US Privacy Shield Framework and, or, both the EU Standard Contractual Clauses (SCC). For other countries, Robovision relies on standard contractual clauses.

Please refer to the bibliography for more information.

*The European Economic Area (EEA) includes the 27 members of the EU and the three European Free-Trade Area (EFTA) states of Iceland, Liechtenstein and Norway.

Data Processing Rights of Personal Data

According to GDPR, you, as a data subject, have the right:

  • Right to access and receive a copy of your data (Article 15);
  • Right to rectify incorrect data (Article 16);
  • Right to object to the processing for direct marketing and for reasons related to your particular situation;
  • Right to erase or restrict your data alias ‘The Right to be Forgotten’ (Article 17);
  • Right to retract data-processing consent at any time;
  • Right to data portability when the processing is based on consent or contractual obligation.

You have the right to lodge a complaint with to the Belgian Data Protection Authority (DPA) if you believe Robovision has violated your rights as a data subject. You can find a link in the bibliography below.

To exercise these rights, you must respect the conditions provided by GDPR. you can contact Robovision on this email address: privacy[at]robovision.eu. In case of reasonable doubt about your identity, Robovision reserves the right to ask for proof of identity.

Implementation of security measures

According to the applicable law, we have implemented an adequate system of protection of your personal data. These measures include technical and organizational measures required to protect your personal data against accidental or unauthorized destruction, loss, alteration, unauthorized disclosure or access to your personal data.

Nevertheless, no security system can guarantee 100% security. You also have a role to play regarding the security of your data, which includes protecting your user account data and choosing a strong password. We remain at your disposal should you have any questions relating to the confidentiality and the safety of your personal data.

 

Contact Robovision

To exercise your data protection rights or if you have any questions relating to the processing of your personal data, do not hesitate to send an email to privacy[at]robovision.ai

 

Bibliography

Additional Information

  • Belgian Data Protection Authority. Lodge a complaint -  Available here
  • European Commission. EU-US data transfers -  Available here
  • International Trade Administration (ITA). Privacy Shield Framework -  Available here

Primary Legislation

  • European Union (2018) General Data Protection Regulation (GDPR)   Available here
  • Law of 30 July 2018 on the Protection of Individuals with Regard to the Processing of Personal Data
    • 30 JUILLET 2018. – Loi relative à la protection des personnes physiques à l’égard des traitements de données à caractère personnel.  Available here (fr)
    • 30 JULI 2018. – Wet betreffende de bescherming van natuurlijke personen met betrekking tot de verwerking van persoonsgegevens.  Available here (nl)

Originally published on 26 January 2021; Updated on 5 September 2024.